Shipping Policies

Domestic Shipping Information

Processing Times

All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.

Shipping Rates

Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.

  • UPS Ground - $10
  • UPS 2-Day - $25
  • UPS Overnight - $35

* Orders over $350 are eligible for free UPS ground shipping. For expedited shipping on orders over $350, a surcharge of $15 will apply. *

PO Box Shipments

We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.

Lost or Stolen Packages

Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.

Canadian Shipping Information:

Processing Times

Processing times for international orders are the same as domestic orders. All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.

Shipping Rates

Chervò USA offers shipment to Canada via UPS and FexEx. Shipping fees for orders to Canada will vary depending on the weight and size of the order.

Duties, Tariffs, and Taxes

Prices do NOT include duty and tax fees. You will be liable for all import duties, customs, and taxes. These will be due at the point of, or after delivery.  The destination country sets duty, custom tariffs, and VAT. They are based on the purchased merchandise’s country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system. The amount of applicable duty, tariffs, taxes, and VAT will vary by country.  Please contact your local customs office to find out more information if you are unsure of the charges.

Please be aware that Chervò USA does not have any control for any duties, customs and taxes levied by the country your order is being shipped to.   We cannot advise you what the cost will be as these charges can vary according to country.  Please contact your local customs office to find out more information if you are unsure of the charges.

Lost or Stolen Packages

Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.

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