A CLASSIC bag for the CLASSIC woman. YOU are strong, admired, adored.
YOU are a JETSETTER. JUST GO.
Next stop. MONTEROSA.
Perfect for ice skating in Central Park, a slope escape, a transatlantic journey. Flaunt the clutch while sipping hot toddies then simply toss back into the tote. Rest and repeat.
Color Mood inspired by FW 20/21 Urban Game & The Forest Collection.
Collaborative Collection x Haute Shore
- Premium perforated neoprene with rope handles and removable structure base
- Two bags in one
- Iconic Chervò R Charm, removable PVC material
- Snap closure and snap winged side panels, interior drop pocket
- Removable interior clutch with iconic Chervò R, gold plated metal
- Tote Dimensions 15"W x 11"H x 9.5"D
- Clutch Dimensions 10"W x 7.5" H
- Ultra lightweight and durable
- Hand wash in cold water with gentle soap
- Do not bleach
- Hang to drip dry
OUR FIT.
Regular athletic fit through chest with tailored style.
European sleeve length
Ideal body length with a standard taper.
Ladies bottoms tend to run one size smaller than traditional USA sizes for USA brands.
Domestic Shipping Information
Processing Times
All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.
Shipping Rates
Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.
- FREE Ground Shipping on orders over $50
- UPS Ground - $18
- UPS 2-Day - $35
- UPS Overnight - $70
PO Box Shipments
We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.
Lost or Stolen Packages
Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.
We want your Chervò purchase to exceed your expectations.
If not, we want to know why!
ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
RETURNS & EXCHANGES ARE ACCEPTED FOR ITEMS PURCHASED ONLINE ONLY AT WWW.CHERVOUSA.COM.
IF YOU HAVE PURCHASED FROM WWW.CHERVO.COM PLEASE CONTACT help@chervostore.com
HOW DO I INITATE AN EXCHANGE?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start an exchange. Once you have entered your information your order history will load. Please select the eligible items you would like to exchange. Select the reason for your exchange click next. Click exchange and indicate what item you would like to receive in exchange (the new size or color or item you would like).
Exchanges do not have to be for the same item. Please indicate the new item if you do not wish to exchange for the style.
Once we receive your exchange request, we will begin processing your order. Your exchange will be confirmed, and a pre-paid shipping label will be sent via email for you to return your original item. Once your original item is received, your exchanged item will ship. If there is a balance due for the exchange, you will receive an email with confirmation for balance payment in order for new items to ship.
Exchanges must be received within 14 days of the confirmed exchange request, in order for items to be held for replacement.
HOW DO I INITATE A RETURN?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start a return. Once you have entered your information your order history will load. Please select the eligible items you would like to return. Select the reason for your return and click next to submit your return. Please allow 48 - 72 hours for shipping label and confirmation to be processed.
ADDITIONAL RETURN DETAILS
In order to receive a FULL REFUND to your original payment method, your item must meet the following conditions:
- refund request must be submitted within 14 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
Refunds will be issued to the original payment method at the time of purchase. We ask that you allow up to 7 business days for your return to be processed. Once your return has been completed, you will be notified by email.
In order to receive an Online Credit Note, your item must meet the following conditions:
- refund request must be submitted within 30 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
- online credit does not expire
During the return process if an item is ineligible for return you will not be able to select that item for return. If an item is ineligible for return and it is included, we will have to send back the ineligible item to you. Unidentified items will be return to the sender.
RETURNS THAT ARE DAMAGED OR SOILED MAY NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER.
PRICE ADJUSTMENTS
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date in the form of store credit. To receive a price adjustment, please contact Team Chervò at ciao@chervo-usa.com and refer to the order number on your packing slip or order confirmation email. Final Sale items are excluded, and other promotions may also be excluded.
SHIPPING ERRORS & DAMAGED PRODUCTS
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. To receive your shipping label and arrange to replace your product, please contact Team Chervò at ciao@chervo-usa.com
WHERE DO I SEND MY RETURN & WHAT DO I INCLUDE?
1201 US Highway One #435, North Palm Beach, FL 33408
Please be sure to include your original packing slip or order number in your exchange/return.
For any additional questions about our policies, please contact Team Chervò at 888.762.3735 Monday-Friday, 9AM-5PM EST or email ciao@chervo-usa.com. Please have your order number or email ready in order for us to assist you in a timely manner.
THE CHERVÒ PROMISE
We want you to be satisfied with your purchase and we stand behind our products. We have been designing and manufacturing products since 1982 and your business is important to us. We will always do our best to take care of our customers- dealing with all situations fairly and responsibly. We are here to help, please share your experiences with us…and thank you for supporting our brand. Grazie!
