FW 20/21
COLLECTION
FW 20/21
COLLECTION
COLLECTION
BEYOND THE BOUNDARIES
BEYOND THE BOUNDARIES
From dynamic, chaotic urban areas to majestic, yet peaceful natural environment of the Umbrian woods.
From cold virtual reality projecting us into an aseptic future, to a romantic, fairytale-like setting leaving us suspended in time; this is a journey into the shades and feelings, where the real and surreal intermingle.
Through a never-ending succession of mirrors and different settings, like the many revolving sets in a play, we set the stage for Fall-Winter 20/21.
Color themes simultaneously celebrating technicality and versatility. Comfort and outstanding performance are conveyed through various lifestyles that go BEYOND THE BOUNDARIES of the golf course and continue to inspire our brand's stylistic research.
THE URBAN GAME DROP
URBAN STYLE IN CLASSIC COLORS. CREATED FOR SOPHISTICATED PERFORMANCE DESIGNED FOR THE URBAN LIFE.
THE FOREST DROP
THE EARTH IS WHAT WE ALL HAVE IN COMMON...
THE FOREST COLLECTION CAPTURES MAN'S LOVE OF NATURE, WARM & COZY LOOKS FOR LIFE ON AND OFF THE COURSE!
ECHO
64537-50-588
Regular price $407.00 Sale price $325.50 Save $81.50
Shipping calculated at checkout.
There's warm, and then there's Chervò warm. We use the highest-quality, responsible, silky, lightweight, synthetic flakes providing the same features, appearance, and comfort as a down filling. Easy care, hygienic, water resistant, heat retention, and eco-friendly...AKA awesome.
- Fabric Code: 43
- Model is Wearing Size: 50/Med
- Fabric Technologies: Pro-Therm, Aqua Drop, Happy Goose
- Made with 100% Polyamide
- Down Free, Hygienic, Heat retention, Eco-friendly
- Logo print on the chest
- Do not use softeners
- Do not dry clean
Men's Pro-Therm vest in light nylon with a soft hand and Happy Goose padding, light synthetic wadding that offers the enhanced thermal insulation of down. The Aqua Drop fabric coating guarantees protection from light rain, while still remaining breathable. Double-slider zip fastening on the front, side pockets and a breast pocket with concealed zip. Soft and stretchy turn-up arm trims and hem. Logo print on the chest.
SOCK SIZING
Men’s Shoe Sizes: S/8-9, M/9-10, L/10-12
Ladies Shoe Sizes: S/5-6.5, M/7-9, L/9.5-11
OUR FIT.
Regular athletic fit through chest with tailored style.
European sleeve length
Ideal body length with a standard taper.
Ladies bottoms tend to run one size smaller than traditional USA sizes for USA brands.
Have questions? Email: ciao@chervo-usa.com
Domestic Shipping Information
Processing Times
All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.
Shipping Rates
Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.
- FREE Ground Shipping on orders over $150
- UPS Ground - $12
- UPS 2-Day - $35
- UPS Overnight - $70
PO Box Shipments
We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.
Lost or Stolen Packages
Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.
We want your Chervò purchase to exceed your expectations.
If not, we want to know why!
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO EXCHANGE & RETURN ELIGIBLE ITEMS.
ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
RETURNS & EXCHANGES ARE ACCEPTED FOR ITEMS PURCHASED ONLINE ONLY AT WWW.CHERVOUSA.COM.
IF YOU HAVE PURCHASED FROM WWW.CHERVO.COM AND YOUR ITEMS HAVE BEEN SHIPPED DIRECTLY FROM ITALY, PLEASE CONTACT OUR TEAM IN ITALY AT hello@chervo.com . GRAZIE!
HOW DO I INITIATE AN EXCHANGE?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start an exchange. Once you have entered your information your order history will load. Please select the eligible items you would like to exchange. Select the reason for your exchange click next. Click exchange and indicate what item you would like to receive in exchange (the new size or color or item you would like).
Exchanges do not have to be for the same item. Please indicate the new item if you do not wish to exchange for the style.
Once we receive your exchange request, we will begin processing your order. Your exchange will be confirmed, and a pre-paid shipping label will be sent via email for you to return your original item. Once your original item is received, your exchanged item will ship. If there is a balance due for the exchange, you will receive an email with confirmation for balance payment in order for new items to ship.
Exchanges must be received within 14 days of the confirmed exchange request, in order for items to be held for replacement.
HOW DO I INITIATE A RETURN?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start a return. Once you have entered your information your order history will load. Please select the eligible items you would like to return. Select the reason for your return and click next to submit your return. Please allow 48 - 72 hours for shipping label and confirmation to be processed.
ADDITIONAL RETURN DETAILS
In order to receive a FULL REFUND to your original payment method, your item must meet the following conditions:
- refund request must be submitted within 14 days of receiving your order
- must be new and unworn with original tags attached
- returns on eyewear must be in original packaging and will only be honored if requested within 14 days of receipt and with all labels in tact. All eyewear must be returned in their original condition and packaging, with tags attached. Chervò has the right to reject product that appears worn or damaged by the customer.
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
Refunds will be issued to the original payment method at the time of purchase. We ask that you allow up to 7 business days for your return to be processed. Once your return has been completed, you will be notified by email.
In order to receive an Online Credit Note, your item must meet the following conditions:
- refund request must be submitted within 30 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
- online credit does not expire
During the return process if an item is ineligible for return you will not be able to select that item for return. If an item is ineligible for return and it is included, we will have to send back the ineligible item to you. Unidentified items will be return to the sender.
RETURNS THAT ARE DAMAGED OR SOILED MAY NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER.
CAN I CANCEL MY ORDER AFTER IT'S PLACED?
Unfortunately, once an order is placed it cannot be cancelled within our system. If you are unhappy with an item in your order or changed your mind, please initiate a return within the return period online as outlined above. If the item was listed as final sale, it cannot be returned.
PRICE ADJUSTMENTS
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date in the form of store credit. To receive a price adjustment, please contact Team Chervò at ciao@chervo-usa.com and refer to the order number on your packing slip or order confirmation email. Final Sale items are excluded, and other promotions may also be excluded.
SHIPPING ERRORS & DAMAGED PRODUCTS
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. To receive your shipping label and arrange to replace your product, please contact Team Chervò at ciao@chervo-usa.com
WHERE DO I SEND MY RETURN & WHAT DO I INCLUDE?
1201 US Highway One #435, North Palm Beach, FL 33408
Please be sure to include your original packing slip or order number in your exchange/return.
For any additional questions about our policies, please contact Team Chervò at 888.762.3735 Monday-Friday, 9AM-5PM EST or email ciao@chervo-usa.com. Please have your order number or email ready in order for us to assist you in a timely manner.
GOLF BAG WARRANTY:
CHERVÒ golf bags carry a one-year, limited warranty. Warranty is not applicable to purchases made via third party vendors. Proof of purchase will be required to proceed with warranty resolution. We are happy to replace the item under warranty if that item is still available and in stock, however if the items is out of stock or currently unavailable, we will offer you a full refund for the amount you originally paid. If proof of purchase cannot be provided partial credit for the original purchase will be provided via gift card. Quality issues outside of one year will be addressed on a case by case basis, please email ciao@chervo-usa.com for assistance.
THE CHERVÒ PROMISE
We want you to be satisfied with your purchase and we stand behind our products. We have been designing and manufacturing products since 1982 and your business is important to us. We will always do our best to take care of our customers- dealing with all situations fairly and responsibly. We are here to help, please share your experiences with us…and thank you for supporting our brand. Grazie!
TORCELLO
64635-50-19E
Regular price $198.00 Sale price $158.50 Save $39.50
Shipping calculated at checkout.
Hands down one of our favs from FW 20. The TORCELLO, half-zip, polo-turtleneck, pullover is built for warmth and comfort with our performance Tech Fabrics and designed for style with the iconic Chervò all-over “camu-optical” print. #winning
- Fabric Code: 52
- Fabric Technologies: Pro-Therm, Comfort
- Made with 92% Polyamide and 8% Elastane
- Gunmetal-grey logo print on the sleeve
- Brushed Interior
- Do not use softners
- Do not dry clean
SOCK SIZING
Men’s Shoe Sizes: S/8-9, M/9-10, L/10-12
Ladies Shoe Sizes: S/5-6.5, M/7-9, L/9.5-11
OUR FIT.
Regular athletic fit through chest with tailored style.
European sleeve length
Ideal body length with a standard taper.
Ladies bottoms tend to run one size smaller than traditional USA sizes for USA brands.
Have questions? Email: ciao@chervo-usa.com
Domestic Shipping Information
Processing Times
All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.
Shipping Rates
Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.
- FREE Ground Shipping on orders over $150
- UPS Ground - $12
- UPS 2-Day - $35
- UPS Overnight - $70
PO Box Shipments
We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.
Lost or Stolen Packages
Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.
We want your Chervò purchase to exceed your expectations.
If not, we want to know why!
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO EXCHANGE & RETURN ELIGIBLE ITEMS.
ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
RETURNS & EXCHANGES ARE ACCEPTED FOR ITEMS PURCHASED ONLINE ONLY AT WWW.CHERVOUSA.COM.
IF YOU HAVE PURCHASED FROM WWW.CHERVO.COM AND YOUR ITEMS HAVE BEEN SHIPPED DIRECTLY FROM ITALY, PLEASE CONTACT OUR TEAM IN ITALY AT hello@chervo.com . GRAZIE!
HOW DO I INITIATE AN EXCHANGE?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start an exchange. Once you have entered your information your order history will load. Please select the eligible items you would like to exchange. Select the reason for your exchange click next. Click exchange and indicate what item you would like to receive in exchange (the new size or color or item you would like).
Exchanges do not have to be for the same item. Please indicate the new item if you do not wish to exchange for the style.
Once we receive your exchange request, we will begin processing your order. Your exchange will be confirmed, and a pre-paid shipping label will be sent via email for you to return your original item. Once your original item is received, your exchanged item will ship. If there is a balance due for the exchange, you will receive an email with confirmation for balance payment in order for new items to ship.
Exchanges must be received within 14 days of the confirmed exchange request, in order for items to be held for replacement.
HOW DO I INITIATE A RETURN?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start a return. Once you have entered your information your order history will load. Please select the eligible items you would like to return. Select the reason for your return and click next to submit your return. Please allow 48 - 72 hours for shipping label and confirmation to be processed.
ADDITIONAL RETURN DETAILS
In order to receive a FULL REFUND to your original payment method, your item must meet the following conditions:
- refund request must be submitted within 14 days of receiving your order
- must be new and unworn with original tags attached
- returns on eyewear must be in original packaging and will only be honored if requested within 14 days of receipt and with all labels in tact. All eyewear must be returned in their original condition and packaging, with tags attached. Chervò has the right to reject product that appears worn or damaged by the customer.
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
Refunds will be issued to the original payment method at the time of purchase. We ask that you allow up to 7 business days for your return to be processed. Once your return has been completed, you will be notified by email.
In order to receive an Online Credit Note, your item must meet the following conditions:
- refund request must be submitted within 30 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
- online credit does not expire
During the return process if an item is ineligible for return you will not be able to select that item for return. If an item is ineligible for return and it is included, we will have to send back the ineligible item to you. Unidentified items will be return to the sender.
RETURNS THAT ARE DAMAGED OR SOILED MAY NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER.
CAN I CANCEL MY ORDER AFTER IT'S PLACED?
Unfortunately, once an order is placed it cannot be cancelled within our system. If you are unhappy with an item in your order or changed your mind, please initiate a return within the return period online as outlined above. If the item was listed as final sale, it cannot be returned.
PRICE ADJUSTMENTS
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date in the form of store credit. To receive a price adjustment, please contact Team Chervò at ciao@chervo-usa.com and refer to the order number on your packing slip or order confirmation email. Final Sale items are excluded, and other promotions may also be excluded.
SHIPPING ERRORS & DAMAGED PRODUCTS
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. To receive your shipping label and arrange to replace your product, please contact Team Chervò at ciao@chervo-usa.com
WHERE DO I SEND MY RETURN & WHAT DO I INCLUDE?
1201 US Highway One #435, North Palm Beach, FL 33408
Please be sure to include your original packing slip or order number in your exchange/return.
For any additional questions about our policies, please contact Team Chervò at 888.762.3735 Monday-Friday, 9AM-5PM EST or email ciao@chervo-usa.com. Please have your order number or email ready in order for us to assist you in a timely manner.
GOLF BAG WARRANTY:
CHERVÒ golf bags carry a one-year, limited warranty. Warranty is not applicable to purchases made via third party vendors. Proof of purchase will be required to proceed with warranty resolution. We are happy to replace the item under warranty if that item is still available and in stock, however if the items is out of stock or currently unavailable, we will offer you a full refund for the amount you originally paid. If proof of purchase cannot be provided partial credit for the original purchase will be provided via gift card. Quality issues outside of one year will be addressed on a case by case basis, please email ciao@chervo-usa.com for assistance.
THE CHERVÒ PROMISE
We want you to be satisfied with your purchase and we stand behind our products. We have been designing and manufacturing products since 1982 and your business is important to us. We will always do our best to take care of our customers- dealing with all situations fairly and responsibly. We are here to help, please share your experiences with us…and thank you for supporting our brand. Grazie!
EASING
64541-44-788
Regular price $407.00 Sale price $325.50 Save $81.50
Shipping calculated at checkout.
A fan fav from our Chic & Play FW Collection. The ultra-light micro-ripstop nylon EASING vest offers style and protection from all elements with Pro Therm, Aqua Drop, and Happy Goose (light synthetic down filling) tech fabrics. The perfect blend to keep you performing your best while looking the part.
- Fabric Code: 43
- Model is Wearing Size: 42/S
- Fabric Technologies: Pro Therm, Aqua Drop, Happy Goose
- Made with 100% Polyamide
- Down Free, Hygienic, Heat retention, Eco-friendly
- Do not use softeners
- Do not dry clean
Women’s Pro-Therm vest in ultra-light micro-ripstop nylon with Happy Goose padding, light synthetic wadding that offers the enhanced thermal insulation of down. The Aqua Drop fabric coating guarantees protection from light rain, while still remaining breathable. Double-slider zip fastening, practical in-seam side pockets with concealed zip. Sequin embellishment on the chest. Pleated design on the side panels. Inner pocket.
SOCK SIZING
Men’s Shoe Sizes: S/8-9, M/9-10, L/10-12
Ladies Shoe Sizes: S/5-6.5, M/7-9, L/9.5-11
OUR FIT.
Regular athletic fit through chest with tailored style.
European sleeve length
Ideal body length with a standard taper.
Ladies bottoms tend to run one size smaller than traditional USA sizes for USA brands.
Have questions? Email: ciao@chervo-usa.com
Domestic Shipping Information
Processing Times
All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.
Shipping Rates
Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.
- FREE Ground Shipping on orders over $150
- UPS Ground - $12
- UPS 2-Day - $35
- UPS Overnight - $70
PO Box Shipments
We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.
Lost or Stolen Packages
Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.
We want your Chervò purchase to exceed your expectations.
If not, we want to know why!
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO EXCHANGE & RETURN ELIGIBLE ITEMS.
ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
RETURNS & EXCHANGES ARE ACCEPTED FOR ITEMS PURCHASED ONLINE ONLY AT WWW.CHERVOUSA.COM.
IF YOU HAVE PURCHASED FROM WWW.CHERVO.COM AND YOUR ITEMS HAVE BEEN SHIPPED DIRECTLY FROM ITALY, PLEASE CONTACT OUR TEAM IN ITALY AT hello@chervo.com . GRAZIE!
HOW DO I INITIATE AN EXCHANGE?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start an exchange. Once you have entered your information your order history will load. Please select the eligible items you would like to exchange. Select the reason for your exchange click next. Click exchange and indicate what item you would like to receive in exchange (the new size or color or item you would like).
Exchanges do not have to be for the same item. Please indicate the new item if you do not wish to exchange for the style.
Once we receive your exchange request, we will begin processing your order. Your exchange will be confirmed, and a pre-paid shipping label will be sent via email for you to return your original item. Once your original item is received, your exchanged item will ship. If there is a balance due for the exchange, you will receive an email with confirmation for balance payment in order for new items to ship.
Exchanges must be received within 14 days of the confirmed exchange request, in order for items to be held for replacement.
HOW DO I INITIATE A RETURN?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start a return. Once you have entered your information your order history will load. Please select the eligible items you would like to return. Select the reason for your return and click next to submit your return. Please allow 48 - 72 hours for shipping label and confirmation to be processed.
ADDITIONAL RETURN DETAILS
In order to receive a FULL REFUND to your original payment method, your item must meet the following conditions:
- refund request must be submitted within 14 days of receiving your order
- must be new and unworn with original tags attached
- returns on eyewear must be in original packaging and will only be honored if requested within 14 days of receipt and with all labels in tact. All eyewear must be returned in their original condition and packaging, with tags attached. Chervò has the right to reject product that appears worn or damaged by the customer.
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
Refunds will be issued to the original payment method at the time of purchase. We ask that you allow up to 7 business days for your return to be processed. Once your return has been completed, you will be notified by email.
In order to receive an Online Credit Note, your item must meet the following conditions:
- refund request must be submitted within 30 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
- online credit does not expire
During the return process if an item is ineligible for return you will not be able to select that item for return. If an item is ineligible for return and it is included, we will have to send back the ineligible item to you. Unidentified items will be return to the sender.
RETURNS THAT ARE DAMAGED OR SOILED MAY NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER.
CAN I CANCEL MY ORDER AFTER IT'S PLACED?
Unfortunately, once an order is placed it cannot be cancelled within our system. If you are unhappy with an item in your order or changed your mind, please initiate a return within the return period online as outlined above. If the item was listed as final sale, it cannot be returned.
PRICE ADJUSTMENTS
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date in the form of store credit. To receive a price adjustment, please contact Team Chervò at ciao@chervo-usa.com and refer to the order number on your packing slip or order confirmation email. Final Sale items are excluded, and other promotions may also be excluded.
SHIPPING ERRORS & DAMAGED PRODUCTS
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. To receive your shipping label and arrange to replace your product, please contact Team Chervò at ciao@chervo-usa.com
WHERE DO I SEND MY RETURN & WHAT DO I INCLUDE?
1201 US Highway One #435, North Palm Beach, FL 33408
Please be sure to include your original packing slip or order number in your exchange/return.
For any additional questions about our policies, please contact Team Chervò at 888.762.3735 Monday-Friday, 9AM-5PM EST or email ciao@chervo-usa.com. Please have your order number or email ready in order for us to assist you in a timely manner.
GOLF BAG WARRANTY:
CHERVÒ golf bags carry a one-year, limited warranty. Warranty is not applicable to purchases made via third party vendors. Proof of purchase will be required to proceed with warranty resolution. We are happy to replace the item under warranty if that item is still available and in stock, however if the items is out of stock or currently unavailable, we will offer you a full refund for the amount you originally paid. If proof of purchase cannot be provided partial credit for the original purchase will be provided via gift card. Quality issues outside of one year will be addressed on a case by case basis, please email ciao@chervo-usa.com for assistance.
THE CHERVÒ PROMISE
We want you to be satisfied with your purchase and we stand behind our products. We have been designing and manufacturing products since 1982 and your business is important to us. We will always do our best to take care of our customers- dealing with all situations fairly and responsibly. We are here to help, please share your experiences with us…and thank you for supporting our brand. Grazie!
TEMERARIA
64673-40-50E
Regular price $176.00 Sale price $140.50 Save $35.50
Shipping calculated at checkout.
Gotta love this turtleneck pullover seen on our FW Urban Game runway. A crowd pleaser in soft striped jersey with lurex detailing that is perfect for those first few cold spells. Wear solo or layer it up!
SOCK SIZING
Men’s Shoe Sizes: S/8-9, M/9-10, L/10-12
Ladies Shoe Sizes: S/5-6.5, M/7-9, L/9.5-11
OUR FIT.
Regular athletic fit through chest with tailored style.
European sleeve length
Ideal body length with a standard taper.
Ladies bottoms tend to run one size smaller than traditional USA sizes for USA brands.
Have questions? Email: ciao@chervo-usa.com
Domestic Shipping Information
Processing Times
All orders are processed within 2 business days. Once the order has been processed and shipped, you will receive an e-mail with tracking information.
Shipping Rates
Chervò USA offers flat rate shipping to continental US (excluding Hawaii, Puerto Rico, and Virgin Islands) via UPS.
- FREE Ground Shipping on orders over $150
- UPS Ground - $12
- UPS 2-Day - $35
- UPS Overnight - $70
PO Box Shipments
We apologize for the inconvenience, but we are currently not able to deliver shipments to PO Boxes or APO/FPO addresses.
Lost or Stolen Packages
Chervò USA is not responsible for lost or stolen packages if confirmed delivery by UPS. The customer assumes full responsibility for any loss or damage to these items. By shopping at chervousa.com, you agree to these terms and conditions.
We want your Chervò purchase to exceed your expectations.
If not, we want to know why!
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO EXCHANGE & RETURN ELIGIBLE ITEMS.
ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
RETURNS & EXCHANGES ARE ACCEPTED FOR ITEMS PURCHASED ONLINE ONLY AT WWW.CHERVOUSA.COM.
IF YOU HAVE PURCHASED FROM WWW.CHERVO.COM AND YOUR ITEMS HAVE BEEN SHIPPED DIRECTLY FROM ITALY, PLEASE CONTACT OUR TEAM IN ITALY AT hello@chervo.com . GRAZIE!
HOW DO I INITIATE AN EXCHANGE?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start an exchange. Once you have entered your information your order history will load. Please select the eligible items you would like to exchange. Select the reason for your exchange click next. Click exchange and indicate what item you would like to receive in exchange (the new size or color or item you would like).
Exchanges do not have to be for the same item. Please indicate the new item if you do not wish to exchange for the style.
Once we receive your exchange request, we will begin processing your order. Your exchange will be confirmed, and a pre-paid shipping label will be sent via email for you to return your original item. Once your original item is received, your exchanged item will ship. If there is a balance due for the exchange, you will receive an email with confirmation for balance payment in order for new items to ship.
Exchanges must be received within 14 days of the confirmed exchange request, in order for items to be held for replacement.
HOW DO I INITIATE A RETURN?
Click on Start an Exchange or Return on the bottom of our website, under HELP.
Enter your order number & email address in the fields to start a return. Once you have entered your information your order history will load. Please select the eligible items you would like to return. Select the reason for your return and click next to submit your return. Please allow 48 - 72 hours for shipping label and confirmation to be processed.
ADDITIONAL RETURN DETAILS
In order to receive a FULL REFUND to your original payment method, your item must meet the following conditions:
- refund request must be submitted within 14 days of receiving your order
- must be new and unworn with original tags attached
- returns on eyewear must be in original packaging and will only be honored if requested within 14 days of receipt and with all labels in tact. All eyewear must be returned in their original condition and packaging, with tags attached. Chervò has the right to reject product that appears worn or damaged by the customer.
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
Refunds will be issued to the original payment method at the time of purchase. We ask that you allow up to 7 business days for your return to be processed. Once your return has been completed, you will be notified by email.
In order to receive an Online Credit Note, your item must meet the following conditions:
- refund request must be submitted within 30 days of receiving your order
- must be new and unworn with original tags attached
- must not be marked as a FINAL SALE ITEM on our website (this is indicated in the product description)
- must not have make-up or other marks
- must not smell of perfume, deodorant or washing detergent
- online credit does not expire
During the return process if an item is ineligible for return you will not be able to select that item for return. If an item is ineligible for return and it is included, we will have to send back the ineligible item to you. Unidentified items will be return to the sender.
RETURNS THAT ARE DAMAGED OR SOILED MAY NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER.
CAN I CANCEL MY ORDER AFTER IT'S PLACED?
Unfortunately, once an order is placed it cannot be cancelled within our system. If you are unhappy with an item in your order or changed your mind, please initiate a return within the return period online as outlined above. If the item was listed as final sale, it cannot be returned.
PRICE ADJUSTMENTS
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date in the form of store credit. To receive a price adjustment, please contact Team Chervò at ciao@chervo-usa.com and refer to the order number on your packing slip or order confirmation email. Final Sale items are excluded, and other promotions may also be excluded.
SHIPPING ERRORS & DAMAGED PRODUCTS
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. To receive your shipping label and arrange to replace your product, please contact Team Chervò at ciao@chervo-usa.com
WHERE DO I SEND MY RETURN & WHAT DO I INCLUDE?
1201 US Highway One #435, North Palm Beach, FL 33408
Please be sure to include your original packing slip or order number in your exchange/return.
For any additional questions about our policies, please contact Team Chervò at 888.762.3735 Monday-Friday, 9AM-5PM EST or email ciao@chervo-usa.com. Please have your order number or email ready in order for us to assist you in a timely manner.
GOLF BAG WARRANTY:
CHERVÒ golf bags carry a one-year, limited warranty. Warranty is not applicable to purchases made via third party vendors. Proof of purchase will be required to proceed with warranty resolution. We are happy to replace the item under warranty if that item is still available and in stock, however if the items is out of stock or currently unavailable, we will offer you a full refund for the amount you originally paid. If proof of purchase cannot be provided partial credit for the original purchase will be provided via gift card. Quality issues outside of one year will be addressed on a case by case basis, please email ciao@chervo-usa.com for assistance.
THE CHERVÒ PROMISE
We want you to be satisfied with your purchase and we stand behind our products. We have been designing and manufacturing products since 1982 and your business is important to us. We will always do our best to take care of our customers- dealing with all situations fairly and responsibly. We are here to help, please share your experiences with us…and thank you for supporting our brand. Grazie!
THE CHIC & TECH DROP
IT'S OUR HERITAGE, OUR BELIEF WHEN WE START CREATING GARMENTS. CHIC & TECH IS A PROCESS, NOT JUST THE FINAL GOAL. HIGH PERFORMANCE FABRICS MELTED TOGETHER WITH FUNCTIONAL DESIGN.
THE LET IT PLAY DROP
UNCHAINED CREATIVITY. THIS IS OUR OBJECTIVE WHEN WE CREATE A COLLECTION; PLAYING WITH COLORS, FABRICS, PATTERN, AND DESIGN. BE HAPPY AND LET IT PLAY!
